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Replacing fitbit charge 2 band5/31/2023 So at my last resort since I was so upset about my band possibly being broken, I chatted with a FitBit agent tonight and she was very helpful with me, ordered me a free replacement band which will arrive in the mail in 5-7 days. I tried to to play with the band and tighten it like some users suggested DIY, but doing it yourself doesn’t work. Apparently a LOT of users have been writing about their bands also popping off. Both ends came off, and putting them back on makes the band too loose. My Fitbit started doing the same thing tonight.
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